Rooms To Go Outlet Furniture Store - Seffner in 11540 U.S. 92

Customer Reviews about Rooms To Go Outlet Furniture Store - Seffner:

• ★ ☆ ☆ ☆ ☆
  This place is very bad when it comes to customer service. Rep who helped us was actually nice but that is the only person you would find to be nice at this place. There is this young lady cashier who thinks she is the queen and would not even smile, forget about any thanks from her. Guys who help you with loading are so rude and have the face like they got punished for doing there job. I felt like not buying cheap furniture but like I was getting it for free. I was expecting a delivery phone call which I never did and when I called lady who answered my phone call said " oh yes they should deliver between 12 - 4 pm and than hang up on me.
  By Khi Khi, September 18, 2017
• ★ ★ ★ ★ ★
  Great prices and customer service!
  By Dwayne Dyce, July 03, 2017
• ★ ☆ ☆ ☆ ☆
  Terrible customer service from Alexis Newton at this location. I had to order a replacement slip cover for a new couch as it came from the factory with marks. Rooms to Go sent out a slip cover but it was the wrong size, probably for the chair. I contacted customer service to ask what needed to be done and I was told they would look into it and call me back. After three phone calls from myself to customer service and asking to talk to a manager, the manager just told me to return it to a store. Why did this take two weeks, multiple phone calls and still no answer? This manager Alexis Newton was rude and even hung up on me when I asked to talk to her boss. All I want is the slip cover replacement that I purchased and a correct answer on how to return and how to get the one I purchased. Terrible. This woman needs counseling from superiors on how to treat customers.
  By Jen Lynn, January 30, 2017

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